Payment Policy
Accepted Payment Methods
At HOODIORA, we accept the following secure payment methods:
- PayPal
- Credit Cards (Visa, Mastercard, American Express)
- Debit Cards
PayPal Payments
When choosing PayPal as your payment method:
- You will be redirected to the secure PayPal payment page
- Log in with your PayPal credentials to confirm the payment
- No PayPal account? Select "Pay with Debit/Credit Card" for guest checkout
- Your order will be shipped to the address registered with PayPal
- Please verify your PayPal shipping address before completing the purchase
Order Processing
Our order processing procedures ensure secure and efficient transactions:
- All payments are processed in Canadian Dollars (CAD)
- Orders are confirmed once payment is successfully processed
- You will receive an email confirmation with your order details
- Payment verification may take up to 24 hours for certain methods
Security Measures
Your payment security is our priority:
- All transactions are encrypted using industry-standard SSL technology
- We never store complete credit card information
- Our payment systems comply with PCI DSS requirements
- Regular security audits ensure safe transaction processing
Payment Issues
If you experience any payment-related issues:
- Contact our customer service team at ask@hoodiora.com
- Call us at +1 613-234-7163 during business hours
- Visit our store at 89 Glebe Ave, Ottawa, ON K1S 2C2
Currency and Pricing
Important information about our pricing:
- All prices are listed in Canadian Dollars (CAD)
- International orders may incur currency conversion fees
- Your bank may apply additional foreign transaction fees
- Price adjustments follow our standard refund policy